FAQs

Ordering

Is ordering at jjapparel.com secure?

Ordering from jjapparel.com is is completely secure. You can make payments in cash, bank deposit through your bank or credit cards via PayPal. All the bank deposit/credit card transactions are separately processed by your own bank or PayPal. We do not keep any information of customer’s credit card or bank account.

Which payment method do you accept?

We accept Cash, Bank Deposit, Money Transfer and Credit Cards(Visa, Master Card, Discover and American Express) via PayPal. For bank deposit or money transfer, please complete the transaction within 2 business days after your order date.

Products

What are the measurements of t-shirt sizes?

Our t-shirts are in Asian sizes. This means our sizes one level smaller than USA sizes. So, for example, if your size is Medium in USA standard, you will have to order LARGE size from us. Please use measurements below as general guidelines.

Unisex T-shirt Sizes

S

M

L

XL

Chest

16″

18″

20″

22″

Length

26″

27″

28″

29″

Ladies T-shirt Sizes

S

M

L

XL

Chest

15″

16″

17.5″

19″

Length

24″

25″

26.5″

27.5″

Youth T-shirt Sizes

S(6-8)

M(10-12)

L(14-16)

Chest

14″

15″

16″

Length

20″

22″

24″

 

Which t-shirt brands do you use for printing?

We usually print on 100% cotton t-shirts from Gildan, Target, Fruit of the Loom, Blue Corner or Lifeline.

Shipping

Can I return my order?

You can return your order within 7 business days after the date of delivery. The product must be in original unworn condition. Shipping charges are not refundable. If you want to set up return, please go to the returns page.

Shipping methods?

Domestic Shipping (Philippines)
We use LBC, 2GO or any other courier service to ship within the Philippines. Delivery usually takes 1-2 days for Metro Manila, 3-5 days for provinces after shipping begins. We offer FREE SHIPPING for orders over ₱2000.

International Shipping
We use Post Office International Mail to ship to continental USA. International delivery usually takes about 2 weeks. For the other countries, please choose “Local Pickup” during checkout. Or, contact us for shipping costs.